Patient acquisition 10 October 2026 · 12 min read
Google Business Profile for clinics: practical guide
Review your Google Business Profile to appear in relevant local searches, receive accurate calls and book appointments that match your services
Blog
Running a private practice
Scheduling, online booking, payments, regulation and patient acquisition, written by people who run a clinic every day.
Regulation and GDPR 8 October 2026 · 13 min read
Digital informed consent in private clinics
Guide for clinics to replace signed paper with digital consent that complies with Ley 41/2002 and GDPR, covering signature, archiving and traceability.
Billing 6 October 2026 · 12 min read
Clinics run treatment packages and subscriptions error-free
Clinic and private practice managers manage treatment packages, patient subscriptions, usage, expiry, payments, refunds and cash reconciliations
Regulation and GDPR 3 October 2026 · 11 min read
What to sign with your data processor
Your contract with the data processor must set out obligations on data handling, sub-processors, security and end-of-service arrangements.
Product 1 October 2026 · 13 min read
Migrate patient data without losing clinical records
Clinic managers export patient data, validate the clinical record and run tests before migrating to new software to avoid disrupting appointments.
Clinic management 29 September 2026 · 13 min read
Clinic schedule: shifts and holidays
Practical guide for clinics to schedule double shifts, log holidays and manage one-off blocks without breaking the schedule or overloading the front desk
Clinic management 26 September 2026 · 13 min read
Clinic phone: organise front desk without interruptions
Private practice managers set slots and scripts for phone and WhatsApp to reduce disruptions in consultations without losing appointments or quality.
Patient acquisition 24 September 2026 · 12 min read
24-hour online booking and front desk changes
The front desk must adapt when a patient self-books: schedule, confirmations, payments, data and rules to prevent lost slots and duplicate bookings.
Clinic management 22 September 2026 · 14 min read
Consultation indicators: occupancy, no-shows, ticket
Measure occupancy, no-show rate and average ticket per patient, and use them in a clinic dashboard to make decisions using data.
Patient acquisition 19 September 2026 · 14 min read
Clinics: request and respond to Google reviews
Learn how to ask patients for reviews, manage your Google business profile and respond to criticism without harming the clinic's reputation.
Telemedicine 17 September 2026 · 15 min read
Video consultation in private practice
Clinic managers decide when to use video consultation and how to organise schedule, payments, documentation and technical requirements at the front desk
Billing 15 September 2026 · 13 min read
Private practices require upfront payment for cancellations
A clinic should set a clear booking deposit and cancellation policy to reduce gaps in the schedule, manage refunds and reimbursements and avoid disputes.
Product 12 September 2026 · 13 min read
Clinic managers: what to ask about appointment software
Checklist to evaluate appointment management software suppliers: contract, data export, support and implementation to avoid surprises in the clinic
Clinic management 10 September 2026 · 12 min read
Clinics update digital schedule continuously
This guide helps clinics move from a paper to a digital schedule without slowing activity, covering data migration and a front desk change plan
Regulation and GDPR 8 September 2026 · 13 min read
GDPR in the patient record: what to keep and for how long
Find out which data may appear in the patient record, the lawful basis and how to set retention and access periods under GDPR and the LOPDGDD.
Clinic management 5 September 2026 · 13 min read
How much clinics pay to keep schedules half full
We break down the true cost of an empty slot and how to measure schedule occupancy with internal data to guide deliberate actions.
Clinic management 3 September 2026 · 11 min read
Clinics use waiting lists to fill freed schedule slots
Practical guide for clinic managers to manage a waiting list and cover last-minute cancellations with clear rules, quick calls and schedule data.
Clinic management 30 August 2026 · 5 min read
How to reduce patient no-shows
Reminders, prior confirmation and a cancellation policy: what to do so a booked slot gets used and, if it frees up, does not go to waste.